Microsoft Dynamics ERP/CRM for Service Industry
Control finances and grow your business with strong service management software.
Service driven organizations are constantly challenged with selling intangible products that is difficult to quantify. In order to make profit, services firms are required that projects/service tasks are estimated correctly and completed on time while they meet or exceed customer requirements.
In a project-centric or service-based business you need complete visibility across your entire value chain- internally, externally and with your partners. this allows you to grow your business and provide higher quality, at lower cost.
Tectura solution for professional services organizations is built on Microsoft Dynamics, offers broad functionalities covering legal, consultancy, IT services, entertainment, advertising, marketing, engineering, construction, architecture and construction services.
Microsoft Dynamics ERP/CRM integrates all relevant processes within the organization, including finance, project control, purchasing, human resources and customer relationship management as well as billable hours and budget administration. All information is immediately available, enabling you to carry out the detailed analysis and adjustments that ensure business agility.
Built on trusted Microsoft Dynamics ERP technology, our service industry solutions can help you:
- Get a full view of customer information allowing for easy identification of high-value clients.
- Increase customer loyalty/retention through personalized client services across multiple channels.
- Automate key tasks and processes to boost operational efficiencies and to utilize core competencies.
- Allocate resources when and where they are needed and assign the right people with the right skills for the right job.
- Stay up-to date on the situation on the field through resource tracking.
- Reduce total cost of ownership.
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Fermenta Biotech
“We are extremely delighted that we chose Tectura for the implementation of Microsoft Dynamics ERP support. Tectura is one of the most experienced partners we have found in the Life Science domain. Their services is a prime example of excellent service provided by Tectura team, together with a world class solution.” ChandreshDedhia IT Head
International Print-O-Pac Limited
“ Tectura is very familiar with our industry and has helped IPP streamline its existing operational processes resulting in improved efficiency .We are extremely confident of our decision to go with Tectura. We have gotten a solution which covers our current as well as future needs.” B.S.S.Reddy V.P. Operations
Medplus
“While we were looking for a superior business solution partner to streamline our business operations, Tectura was a great discovery for us. Tectura’s commitment to flawless implementation and post-deployment support has helped us boost our retail sales and manage supply chain efficiently. Our long association with Tectura is an indication of trust and sustained goodwill.” […]
Fun Foods Pvt. Ltd.
Fun Foods Pvt. Ltd. “We are happy with the performance of Tectura and appreciate the hard work put in by them during the implementation. Tectura has experienced resources with domain expertise and are committed to deliver quality work on time.” V K Sharda Senior Vice President
TCNS Clothing Co. Pvt. Ltd.
“Tectura is one of the most experienced partners we have found in the Retail domain. They are highly professional and have strong expertise. Attributes likes these gives you confidence that the new solution being implemented will be a great success and will ultimately lead to greater results for the company.”
Hindustan Gum & Chemicals Ltd.
“We found an immediate trustworthiness in Tectura. They didn’t promise the world or paint the sky relative to what was possible for our business solution. They took the time to obtain a keen understanding of HG’s business processes and then shared what applications they believed would best our environment.”
