Application Management Services

Optimal Performance at Minimal Cost

High application uptime derives optimal performance. To ensure this, you need your applications are running efficiently long after the go-live of the implementation. The key challenge is how to ensure high availability, high performance, and high service level at optimized cots. You don’t need a big IT department to achieve this objective. You can engage with us to handle all of your application consulting needs. Tectura Application Management Services delivers post-implementation support to Microsoft Dynamics applications worldwide. We have the expertise and experience to help you maximize your application by providing flexible service options and reducing your total cost of ownership.

The Tectura Advantage

We follow the ITIL best practices to deliver quality services across our offerings. Our stringent service management with continuous tracking leads to strict SLA adherence. Tectura brings in advanced client reporting process to ensure transparency in our service operations. We ensure the clients realize the benefits of our value-driven services.

Our Value Proposition
  • Focused Microsoft Dynamics technology experience and expertise
  • ITIL compliant delivery process
  • End-to-end application lifecycle capabilities
  • Integrated service delivery framework
  • Deep industry knowledge
  • Flexible client engagement model
  • 24x7 service help desk
  • Multi-lingual service propositions
  • Transparent reporting and client engagement
Our Application Management Service Offerings
  • Incident management
  • Application service desk
  • Service reporting
  • Problem management
  • Change management
  • Service level management
  • Application release management
  • Application availability and performance monitoring

Dealing with multiple software vendors for support and application management can be time-consuming, inefficient and expensive. We provide a one-stop shop for:
  • All service support issues
  • System changes and project work
  • Simplifying supplier management
  • Improving productivity
  • Maintaining high uptime