Microsoft Dynamics ERP/CRM for Service Industry

Control finances and grow your business with strong service management software.

Service driven organizations are constantly challenged with selling intangible products that is difficult to quantify. In order to make profit, services firms are required that projects/service tasks are estimated correctly and completed on time while they meet or exceed customer requirements.

In a project-centric or service-based business you need complete visibility across your entire value chain- internally, externally and with your partners. this allows you to grow your business and provide higher quality, at lower cost.
Tectura solution for professional services organizations is built on Microsoft Dynamics, offers broad functionalities covering legal, consultancy, IT services, entertainment, advertising, marketing, engineering, construction, architecture and construction services.

Microsoft Dynamics ERP/CRM integrates all relevant processes within the organization, including finance, project control, purchasing, human resources and customer relationship management as well as billable hours and budget administration. All information is immediately available, enabling you to carry out the detailed analysis and adjustments that ensure business agility.

Built on trusted Microsoft Dynamics ERP technology, our service industry solutions can help you:
  • Get a full view of customer information allowing for easy identification of high-value clients.
  • Increase customer loyalty/retention through personalized client services across multiple channels.
  • Automate key tasks and processes to boost operational efficiencies and to utilize core competencies.
  • Allocate resources when and where they are needed and assign the right people with the right skills for the right job.
  • Stay up-to date on the situation on the field through resource tracking.
  • Reduce total cost of ownership.