- Tectura Services
Protect Your ERP and CRM Investment
Tectura provides 24x7 support services to customers worldwide keeping their business running smooth. Our certified and experienced Microsoft Dynamics professionals carry the product knowledge and skill level needed to help you resolve your technical issues before they impact your business. Our extensive experience in maintaining and supporting Microsoft Dynamics products ensures our customers enjoy high application uptime round the year. Our global delivery model and skilled resource pools provide the best value and optimum cost structure to the customers.
Our Microsoft Dynamics Support Services:
- Application change request management
- Application upgrades
- Service packs and patch management
- Application health check
- Hot-fix merging
- Remote assistance
- Disaster recovery
- 24x7 help desk
- Flexible client engagement
- Reduced Risk
- Optimized support cost
- Maximize your IT Investment
- Local support on a global scale
Our Support Philosophy
Tectura’s primary objective is to deliver customer satisfaction. To achieve this goal, we adhere to our support philosophy, which is based on four core principles: reliability, flexibility, security and data integrity. Complying with the ITIL V3 process we provide a holistic support method that focuses on your entire organization. Our support offerings span the entire service lifecycle. Starting from the identification of business and IT needs, to the design and implementation of the support solution, on to monitoring and continuous improvement, we keep your business running. Once Tectura accepts ownership of your support issues, we manage it until it is resolved. We carry the reputation for delivering quality support service that’s responsive, personable and affordable.
Tectura Support - Fast, Responsive, Reliable.
Ensure you have the best support assistance when you need it most—anywhere, anytime. Trust the Tectura Support experts to protect your Microsoft Dynamics investment. Maintain business continuity and enhance competitiveness with Tectura’s technology support.